Reference

How b999 Handles Your Personal Information

This page explains what data b999 collects when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team — and exactly how we use, store and protect it.

Account data kept securebKash, Nagad, Rocket payment data protectedNo data sold to third partiesYou can request your data anytimeContact support for privacy queries
Explore the Lobby Read FAQ
b999 How b999 Handles Your Personal Information
HOW WE PROTECT YOU

Data Security, Cookies and Your Account Rights

We apply encryption to data in transit and at rest, so your account details and payment records — including bKash and Nagad wallet references — are not readable in plain text. Cookies on b999 are used for session management, remembering your login state and measuring which sections of the lobby you visit most. You can manage cookie preferences through your browser settings at any time. Your account data is yours: you have the right to access it, correct inaccurate entries or ask us to delete it where no legal hold applies.

Encryption in Transit

All data moving between your device and our servers — including payment details for bKash, Nagad and Rocket — is encrypted using SSL so it cannot be intercepted in transit.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand lobby usage. You control these through your browser settings; disabling them may affect some account features.

Data Retention Policy

Account data is held while your account is active and for a period after closure. Payment transaction records tied to bKash, Nagad or Rocket are kept for verification purposes only.

Your Right to Access

You can request a copy of the personal data we hold, ask us to correct any errors or request deletion. Contact support with your registered account email to start that process.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to know what data we hold on your account, ask for a correction, or request deletion, our support team handles all privacy-related queries directly. You can reach us through the channels below — have your registered account email ready when you write so we can locate your record without delay.

Team online

Live Chat

Open the chat window from your account dashboard. Our team picks up privacy queries and account data requests from there and responds directly.

Email Support

Write to our support address with your account email in the subject line. We respond to data access and correction requests as quickly as we can.

Account Help Centre

Log into your b999 account and navigate to the Help section for self-service options around account data, wallet history and payment records.

What You Have Asked About Our Privacy Policy

These are the questions we hear most often about how b999 handles personal data, account information and payment records. If something is not covered here, reach out through live chat or email support with your account details to hand.

We collect your name, contact number, email and the payment method you register — bKash, Nagad or Rocket. Device and session data is also logged for account security purposes.

Payment details are shared only with the wallet provider you use — bKash, Nagad or Rocket — to complete your transaction. We do not pass financial data to any other outside party.

Write to our support team with your registered account email. We will identify your record and send you the data we hold in a format you can read and review.

Yes. Where no legal hold or active transaction record requires retention, we will delete your data on request. Contact support through live chat or email to make the request.

Account data is retained while your account is active and for a set period after closure. Payment records linked to bKash, Nagad or Rocket are kept only as long as needed for verification.

This policy applies to all accounts on the platform. Your specific data rights and our ability to serve you depend on local law and the eligible regions we currently support.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalGamesb999 CasinoInfoSlot Spin Elite

Related pages

b999 Bangladesh Cricket Betting Live FAQ Slot Spin Elite Cricket Toss Master